Shipping + Returns
Shipping Policy
International shipping
At this time, we only ship to the United States and US Territories.
Delivery + Processing times
Once your order is placed, it generally takes us 1-3 business days to process and pack. Shipping generally takes 3-5 business days. These shipping times are estimates only and cannot be guaranteed.
Business Days + Holidays
Orders are processed Monday through Friday, excluding major holidays, e.g., Thanksgiving, Christmas, and New Year’s Day.
Expedited Shipping Processing Times
If you select expedited or overnight shipping for your order, the order will typically ship out the same day if placed before 12:00PM PT, Monday - Friday. All orders placed after that time or on weekends, may be processed on the next business day. Note that orders place during high-order volume periods may experience a delay in overall processing times.
Returns + Exchanges
Return policy
Jazmine Beauty offers a “Satisfaction Guarantee” policy on all purchases. You have up to 7 days (from the delivered date) to return any merchandise with which you are not satisfied. We do not refund shipping unless the return is a result of our error. Returns are subject to a restocking fee if the product has been opened and or used.
Making a return or exchange?
Returning a defective/wrong item(s)
Please contact our Jazmine Beauty support team at customerservice@jazminebeauty.com or 949-955-1239. You will need to provide your Order Number and the shipping Zip Code.